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Frequently Asked Questions
products
Absolutely. All perfumes sold at Niche Perfumes US are sourced directly from official perfume houses or authorized distributors. We guarantee they are 100% authentic.
Yes. We have sample sprays, decants, and discovery sets so you can try a fragrance before buying a full bottle.
Niche perfumes come from smaller or independent fragrance houses. They use unique or rare ingredients, artistic design, and often smaller batches. Designer perfumes are more mass-market, with broader distribution.
Store perfumes in a cool, dark place, away from direct sunlight and temperature changes. Keep the cap tightly closed. This helps maintain the scent quality for longer.
It depends on the size (2ml, 5ml, etc.), but a 2ml decant usually gives you about 20-25 sprays. Good for testing how the fragrance wears over a few days.
Not always exactly. Fragrances evolve: top notes, heart (middle) notes, and base notes can shift depending on skin chemistry, weather, and time. We recommend trying a sample first to see how it develops on you.
shipping
We ship from our U.S. warehouse. Orders within the continental U.S. typically take 4-8 business days for standard shipping. Faster options are available at checkout.
We offer free shipping starting at $45 for samples (excluding discovery set boxes) and at $150 for full bottle orders. Shipping fees under free thresholds are:
- Samples : $4.90
- All other orders: $14.90
No. All U.S. orders shipped from our U.S. warehouse and will not have import duties.
If your order arrives damaged, please keep the packaging and contact us within 24 hours with photos. We’ll work with you to replace the item or issue a refund. If a package is lost, we’ll initiate a carrier investigation and help resolve it.
Returns & Exchanges
We accept returns of unopened and undamaged products in their original packaging within 14 days of the date you receive your order.
- Customers are responsible for all shipping costs associated with returning items.
- Processing Fee: A $10 USD processing fee will apply to all mail-in returns.
Please note that allergies are not accepted as a valid reason for returning opened products.
To initiate a return or if you have any questions, please contact our U.S. customer service team at:
customerservice@scentrique.us
After we receive and inspect the returned item, refunds are generally issued in 5-7 business days. We’ll credit the original payment method.
Miscellaneous FAQs
We accept major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, Google Pay, and other secure methods. All payments are safely encrypted.
Most niche perfumes, if stored properly, retain their fragrance for 2-5 years. Avoid exposure to heat, sunlight, or air to preserve the scent.
Yes, we offer gift wrapping and digital gift cards. These can be added in comments sections of the Cart or via the Gift section on our site.
We’re happy to help! You can contact us with your preferences (notes you like, when you’ll wear it, any sensitivities), try one of our discovery sets to test which fragrances match your taste, or, if you are around, visit our niche perfume store in Denver, CO, to check each fragrance in person.




